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Please note - your password will be sent to the email address that we have on record for the password. If you want to change your email address, please click here
FAQ's and solutions to common problems.
What password is needed?
The password you chose after returning from PayPal. It won't be the same as your PayPal password (unless you chose the same one for PayPal and Bike-Exchange - which we don't recommend you do)
I used to have a Username and Login - will this still
Your old Username is no longer valid. All members' details have been updated so that the email address used when paying by PayPal, original password (given by Bike-Exchange) is used for lookups.
For example, if you paid back in 2004 with an email address firstname.lastname@example.org and we gave you a username: Temp and a password: pass
You now use your email address email@example.com and the same password: pass to use the new system.
I Just paid using PayPal - and my password doesn't
Please send us a mail here with your chosen password and we'll add you to our system. This is usually an automatic process, but occasionally a user doesn't return back to us from PayPal and consequently won't get the chance to add their details.
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